000 00391nam a2200145Ia 4500
008 190829s9999 xx 000 0 und d
020 _a978-81-317-0156-0
082 _a657
_bDIX/F
100 _aBAIRD,CHRIS,BAIRD
100 _aDIX,COLIN
245 0 _aFRONT OFFICE OPERATIONS
250 _a4th Ed.
260 _bPearson Education Asia (Pte) Ltd., New Delhi
_aNew Delhi
_c2011
942 _cBK
999 _c17058
_d17058