WORLD BANK <br/><br/>
WORLD DEVELOPMENT REPORT 2004 : MAKING SERVICES WORK FOR POOR PEOPLE 

 -  World Bank, Washington   2003 
<br/><br/><label>ISBN: </label>0 8213 5468 X 
<br/><br/><label>Dewey Class. No.: </label>330.049  / WOR/WO