TY  - BOOK
AU  - BAIRD,CHRIS,BAIRD
AU  - DIX,COLIN
TI  - FRONT OFFICE OPERATIONS
SN  - 978-81-317-0156-0
U1  - 657 
PY  - 2011///
CY  - New Delhi
PB  - Pearson Education Asia (Pte) Ltd., New Delhi 
ER  -