BAIRD,CHRIS,BAIRD DIX,COLIN <br/><br/>
FRONT OFFICE OPERATIONS 

 - 4th Ed. 
 - New Delhi  Pearson Education Asia (Pte) Ltd., New Delhi   2011 
<br/><br/><label>ISBN: </label>978-81-317-0156-0 
<br/><br/><label>Dewey Class. No.: </label>657  / DIX/F